CASE: Milan Malpensa Airport

Improved baggage performance providing cost savings for Milan Malpensa airport

Milan Malpensa Airport implemented Lyngsoe LIVE Logistics™ to control cost and improve process efficiency while at the same time maintaining security and customer satisfaction. The overall goals were cost savings and higher baggage throughput, improved baggage process transparency, and eliminated manual encoding stations in the baggage handling system

Our RFID system is an airport system available for all carriers. It is capable of fully substituting the barcode. It is completely automated, which means it is possible to operate normally without manual encoding stations. We are very satisfied with the system, which have been in operation for nearly 10 years and we enjoy the continuous collaboration with Lyngsoe Systems

Stefano Dolci, BHS Manager, SEA Milan Airports

About Milan Malpensa Airport

Milan Malpensa Airport is the second largest airport in Italy. They handle close to 20 million passengers a year and serve more than 110 airlines. 

With the implementation of Lyngsoe LIVE Logistics™ Milan Malpensa Airport was the first airport in Europe and only the third in the world to have a comprehensive RFID on baggage system deployed.

THE CHALLENGE​

An ambitious development plan

Before the implementation, Milan Malpensa Airport experienced a heavy increase in the number of passengers. That meant consequential capacity growth and increased efficiency requirements. An ambitious development plan including the implementation of supporting technology was drafted to support the substantial growth.

THE SOLUTION

Passive RFID system integrated into the existing control and scanner systems

To handle the increasing number of passengers it was necessary to advance the baggage performance. Lyngsoe LIVE Logistics™ was implemented to gain 100% read rates in the baggage handling system leading to elimination of manual sortation of check-in baggage. The solution covers RFID integration in all check-in baggage tags, RFID infrastructure for check-in and the baggage handling conveyors as well as a baggage reconciliation system. Lyngsoe Systems integrated this passive RFID system into the existing control and scanner systems. The system utilizes the information from both barcode and RFID, but can be operational solely on RFID.

THE BENEFITS

Complete automated system

  • Costs savings and increase throughput of baggage
  • Improved baggage process transparency
  • Complete automated system with no encoding required

RESULT

Reduction of costs, faster baggage processing time, and transparency

After implementing Lyngsoe LIVE Logistics™ Milan Malpensa Airport went from a read rate in the baggage handling system of 93% to 100%. This has led to a reduction of costs, faster baggage processing time, and advances in baggage process transparency.

Airport and airlines cases

  • CASE: Milan Malpensa Airport Improved baggage performance providing cost savings for Milan Malpensa airport Milan Malpensa Airport implemented Lyngsoe LIVE Logistics™ to control cost and improve process efficiency while at the same time maintaining security and customer satisfaction. The overall goals were cost savings and higher baggage throughput, improved baggage process transparency, and eliminated manual encoding stations in the baggage handling system Our RFID system is an airport system available for all carriers. It is capable of fully substituting the barcode. It is completely automated, which means it is possible to operate normally without manual encoding stations. We are very satisfied with the system, which have been in operation for nearly 10 years and we enjoy the continuous collaboration with Lyngsoe Systems Stefano Dolci, BHS Manager, SEA Milan Airports About Milan Malpensa Airport Milan Malpensa Airport is the second largest airport in Italy. They handle close to 20 million passengers a year and serve more than 110 airlines.  With the implementation of Lyngsoe LIVE Logistics™ Milan Malpensa Airport was the first airport in Europe and only the third in the world to have a comprehensive RFID on baggage system deployed. THE CHALLENGE​ An ambitious development plan Before the implementation, Milan […]
  • CASE: Delta Air Lines Delta Air Lines boosts passenger satisfaction and baggage handling efficiency Delta Air Lines is handling and tracking, in real time, the location of each passenger bag as it is loaded or unloaded from aircraft using 1,600 Lyngsoe Systems’ Belt Loader Readers™ at 84 airports. That system not only eliminates the need for barcode scanning at the aircraft by loading personnel speeding up loading and reducing manpower at airside, it also captures automatic reliable information that Delta is sharing with its passengers. About Delta Air Lines Delta Air Lines serves more than 180 million customers each year. Headquartered in Atlanta, Delta employs more than 80,000 employees worldwide and operates a mainline fleet of more than 800 aircraft, offering service to 304 destinations in 52 countries on six continents. Read more THE CHALLENGE​ Bins were stacked in corners waiting to be processed Among U.S. global carriers, Delta has top-rated baggage performance, but Delta kept climbing and took on an initiative to improve further on its baggage handling efficiency and passenger services. Delta wanted to give passengers peace of mind that their bags were in good hands and headed to the right destination. As part of that initiative, the company […]
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