The 2019 edition of the International Library Automation Perceptions Survey is underway and will be open until January 20, 2020. Please take a few minutes to respond to this important survey regarding the technologies you use in your library.
This survey, now in its thirteenth annual iteration, provides an important opportunity for libraries to register their perceptions of the strategic automation products they use, organizations that provide these products, and the quality of support delivered. The survey also probes at considerations for migrating to new systems and the level of interest in open source products.
While the numeric rating scales support the statistical results of the study, the narrative comments provide even more interesting insight into the current state of library automation satisfaction. Comments will be published in the survey results, though redacted to conceal any text that might identify the individual or organization responding.
Please help others in the library community who might be in the process of evaluating library automation options by responding to the survey. Any information regarding vendor performance and product quality can be helpful when making strategic decisions regarding automation alternatives. A large number of responses strengthen the impact of the survey and the subsequent report. This survey also provides constructive criticism to the vendors involved to help them address any prevailing issues or concerns.
If you have responded in previous years, please respond again this year to help identify any trends regarding improvement or worsening of the products or support services.
For more information about the survey, for instructions on how to participate, and to see results of previous year’s survey reports, see here.
The report summarizing the results from last year’s survey, including data from all previous years, is available here.