Whether it’s B2C or B2B the challenges are the same. The costs associated with correcting misdeliveries are high. This is the case even if it is between a company’s own warehouses and stores, internal departments, or similar. In addition, it negatively affects customer experience when companies do not comply with promised delivery times.
Manual handling of the order fulfillment process is vulnerable to human error in areas such as:
By introducing Lyngsoe’s solution based on RFID technology, real-time automated scans can be used while goods are ‘live’ in the logistic flow.
Lyngsoe’s Automated Validation Station™ uses package and shipment information from your delivery management solution provider to automate shipment preparation and processes.
The Lyngsoe RTLS RFID Portals™ scan all packages before leaving the warehouse and validate if all packages on the pallet or roll-cage are meant for the same destination. The scan will identify if any of the packages are misplaced and direct an employee to remove these from the shipment. A portal scans and registers when a shipment of packages leaves the warehouse and automatically document the consignment handover to the distributor/carrier. Likewise, a portal at the store registres when the shipment has reached its destination.
The solution can easily integrate with your existing delivery management solution provider’s platform – whether it’s a separate delivery management software platform or it’s a part of your warehouse management solution.
By introducing RFID technology in your logistic flow and integrating the data with your delivery management software, you will be able to automate and seamlessly deliver
Automating your logistic flow with Lyngsoe’s solution enables your company to deliver the expected customer experience, whether you operate in B2B or B2C market segments.