Self-Service Bag Drop in Airports
Future benchmark for baggage perfomance
The future benchmark for baggage handling performance is based on Radio Frequency IDentification (RFID) of bags. It will become the industry standard to increase customer satisfaction and lower operational cost. One of the baggage service areas benefitting from the strategic investment to utilize RFID, is the self-directed check-in process.
Self-Service Check-In
Self-service and automation of the airport experience is being incorporated in all areas of the baggage handling process. As an example, 88% of all airports will have self-tagging of baggage by 2018 according to SITA. Self-Service Check-In includes quick and easy registration via the Self-Service Check-In machine, printing your boarding card, printing bag tag including an RFID tags and simply dropping off the bag at the bag drop integrated with our Lyngsoe LIVE Logistics™ BagDrop Reader. The Lyngsoe LIVE Logistics™ suite will help passengers experience a smooth and hassle-free baggage check-in process pleasantly starting their journey.
Hassle-free baggage handling with less queuing
The BagDrop Reader enables passengers to move through the check-in process faster and more efficiently as scanning of RFID tagged bags is automatic, when the passenger’s bag is placed on the self-service bag drop. There is no need for the passenger to struggle with a handheld scanner to scan the barcode on the bag tag. The BagDrop Reader is seamlessly integrated into the self-service bag drop and baggage handling system. It is module-built and flexible to meet the requirements of multiple airports and airlines.
Speeding up check-in and enhancing passenger service
Self-Service Check-In and automation expedites frequent flyers, enabling airline personnel to allocate their valuable time to passengers in need of personal assistance. Your passengers will benefit from an enhanced level of service and more efficient baggage check-in process. With a faster passenger check-in process, the throughput increase allows passengers to spend more time in the airport shops and cafés rather than waiting in line.
The core elements
- Easy self-service check-in process
- Automatic scanning of baggage
- Easy integration to your existing self-service bag drop and baggage handling system
Benefits
- Improve passenger satisfaction
- Smooth and hassle-free check-in process
- Increase passenger throughput