Case Story: The City of Gold Coast, Australia
The City of Gold Coast’s Transformation with the Lyngsoe LibCabinet™
In today’s fast-paced world, the demand for convenient and accessible services is ever-growing. Libraries, the cornerstone of knowledge and community engagement, are no exception. Lyngsoe LibCabinet™ is a smart solution that bridges the gap between traditional library services and the modern user’s needs.
About the Library
The City of Gold Coast, Queensland, Australia, stands as a beacon of urban vibrancy, home to over 600,000 residents. With 13 branch libraries under its management, the city has always been at the forefront of offering unparalleled library services. However, with changing times and evolving user demands, the City of Gold Coast sought to further enhance its library services. Enter the Lyngsoe LibCabinet, a modern solution that redefined the traditional library experience and made Gold Coast overcome their challenges.
The Challenges
Despite its extensive network of libraries, the City of Gold Coast recognized the need to make its services more accessible, especially in areas distant from conventional library branches. The goal was clear: to bring books closer to the people, irrespective of their location, and offer a seamless borrowing experience.
The Solution: The Lyngsoe LibCabinet™
Partnering with Quantum Library Supplies, a trusted provider of library equipment, the City of Gold Coast embarked on its journey to integrate the Lyngsoe Systems LibCabinet program. By November 2021, eight state-of-the-art LibCabinets were installed across various strategic locations, including the Coomera Indoor Sports Stadium, Palm Beach, Ormeau Community Centre, and more. The LibCabinets have been operating seamlessly and all locations have reported impressive lending volumes.
Key Features and Benefits
24/7 Accessibility: The LibCabinet offers round-the-clock access, ensuring residents can indulge in their literary pursuits anytime, anywhere.
User-Centric Experience: With an intuitive interface, patrons can easily view available titles, access their chosen books using their library card, and receive a detailed receipt upon borrowing.
Efficient Inventory Management: The system's real-time inventory updates, powered by the SIP industry protocol, ensure operational efficiency and reduce discrepancies.
Diverse Placement Options: The LibCabinets were strategically placed in various public locations, catering to a broad range of potential patrons, from sports enthusiasts to the elderly.
The Outcome
The public's reaction was overwhelmingly positive. Each LibCabinet location reported impressive lending volumes, a testament to the system's success. The City of Gold Coast's vision of offering library services to a broader audience, without the constraints of location and time, was realized.
The Gold Coast's Strategic Vision
The placement of the LibCabinets was not random. The City of Gold Coast had a clear strategy:
Assessing Demand: By placing the LibCabinet in various locations, the city aimed to measure the demand for library services, potentially leading to the establishment of conventional libraries in the future.
Catering to Specific Demographics: Locations were chosen to cater to specific groups, such as older patrons and families spending time at sports centers.
Promoting Multi-Use Venues: By integrating the LibCabinet in e.g., sports centers and community places, the city aimed to maximize the utility of these venues, promoting them as hubs of both physical activity and intellectual pursuit.
Conclusion
The City of Gold Coast's successful integration of the Lyngsoe LibCabinet™ stands as a testament to the potential of modern library solutions. It serves as an inspiration for libraries worldwide, showcasing the possibilities when tradition meets innovation.
For other libraries aiming to redefine their services and cater to the modern patron's needs, the City of Gold Coast's journey with the LibCabinet offers valuable insights and a clear roadmap to success.
Highlighted Benefits
Versatility in Placement
Whether it's a community center, a sports stadium, or a university campus, the LibCabinet can be placed anywhere, ensuring maximum reach.
No Staff Overhead
The automated nature of the LibCabinet means minimal staff involvement, leading to cost savings.
Large Capacity
With the ability to hold over 200 items, the LibCabinet ensures a diverse range of books are always available.
Quick Operations
The system's rapid reading capability (< 5 sec) ensures that users don't have to wait, making the borrowing process swift.
Why Consider the LibCabinet for Your Library?
24/7 Access to Books: With the Lyngsoe LibCabinet™, libraries can offer an independent Mini Library at any indoor location. This means patrons can access books around the clock, ensuring that the thirst for knowledge is never time-bound.
Efficiency and Convenience: The LibCabinet is not just about accessibility; it's about efficiency. The transparent doors, equipped with an electronic lock, simplify the borrowing process. Patrons can easily open the cabinet with their card, choose their books, and receive a printed receipt detailing their borrowed items and return dates.
Intuitive User Experience: The LibCabinet boasts an intuitive user interface, ensuring that patrons, regardless of their tech-savviness, can navigate the system with ease. The integrated thermal printer provides a tangible record of transactions, adding an extra layer of assurance for users.
Full Inventory Overview: The LibCabinet's communication over the industry protocol SIP ensures all lending traffic is relayed back to the main library management system. This seamless integration ensures that inventory management remains streamlined and up-to-date.
