Aalborg Public Library Shelving Close-up
Lyngsoe Library

Finn Windfeldt, Development Coordinator, Aalborg Libraries

Sort Mate™ fulfilled management’s expectations for efficiency and staff expectations for user-friendliness



Reaching the end of its service life, a 10-year-old barcode-based sorting system at Aalborg Libraries has been replaced by a state-of-the-art RFID chip-based sorting system.

In-house logistics were complicated by basement storage and sorting area and ground floor lending. Serving 12 satellite branches adds to the mix. Once installed, the new system has been found to provide the following value for the library: 

  • Improved service for patrons
  • Vastly improved ergonomics for staff
  • Higher lending frequency

Aalborg Libraries consist of the central library in the city of Aalborg plus 12 branches. Always a forward-thinking library, automated sorting was installed in 2003 using a barcode-based system with the machinery and storage in the basement and lending area on the ground floor. Self-service machines were installed at some branches.  

Lyngsoe Systems overcame the logistics problem of the central library’s two floors by designing effectively two sorting systems linked by a specially-designed lift. Lyngsoe Systems’ Sort Mate™ system is modular, making installation in a restricted space with awkwardly-placed columns in the basement easy. 21 Lyngsoe Library Mate™ self-service stations were installed (height-adjustable for wheelchair users) ensuring opening hours 24/7 where needed and backed by a service agreement with Lyngsoe. Benefits include: 

  • Streamlined logistics and materials flow
  • Real-time data on where books and other materials are physically located
  • Enhanced user-friendliness
  • Reduced overheads

Eliminating the need to carry heavy boxes of materials around plus height-adjustable staff workstations has made a massive impact on staff ergonomics and employee satisfaction. Efficiency and production levels have increased, lending frequency has risen, waiting and turnover times have been slashed.