Intelligent Solution for Library Staff and Patrons

Explore the Lyngsoe Intelligent Hold Shelf™, designed for seamless library management. Enhance operational efficiency and ensure effortless access to resources. Benefit from real-time inventory updates and heightened privacy and security. Simplify and upgrade your library operations with the Lyngsoe Intelligent Hold Shelf™, where convenience meets modern technology. Your library, redefined and refined.

Lyngsoe Intelligent Hold Shelf™ for Staff

In the ever-evolving landscape of library management, library staff struggle with a variety of operational challenges. From restricted access hours to staffing pressure, the complex interplay of operational efficiency, accessibility, and user satisfaction poses constant obstacles. Lyngsoe Intelligent Hold Shelf™ emerges as a modern solution, meticulously crafted to confront these issues head-on.

Staff Challenges Addressed

Operational Efficiency: Traditional systems often complicate the lending and return processes, making them prone to errors and inefficiencies. This not only hampers the workflow but also diminishes the user experience.

Accessibility: The essence of a library lies in its accessibility. However, conventional operating hours can sometimes act as barriers, limiting patrons from accessing invaluable resources at their convenience.

Inventory Management: The digital age demands real-time inventory management. Keeping track of every book, especially during peak times, can be an enormous task with outdated systems.

Staffing Constraints: A constant need for staff presence can significantly inflate operational costs, making it challenging to allocate resources efficiently.

The Solution - The Intelligent Hold Shelf™

Accessibility and Privacy: The Lyngsoe Intelligent Hold Shelf™ offers much to the staff and patron experience; enhanced privacy, and a convenient notification system, ensuring that library patrons can easily access their reserved items at their convenience. This streamlined process minimizes physical interactions and provides a more convenient and private experience for users, especially in a post-pandemic world.

Paperless: The Intelligent holds pickup solution will eliminate the need for hold slips – Paperless Operation.

Efficient and Streamlined Operations: The integrated holds functions transform the lending process. By simplifying and streamlining operations, errors become a rarity, enhancing both staff and patron satisfaction.

Real-time Inventory: Through its seamless integration with the SIP protocol, the Intelligent Hold Shelf™ provides real-time updates on every item. This not only ensures efficient inventory management but also significantly reduces instances of loss and misplacement.

Intuitive User Experience: We've designed the interface with the user in mind. Simple prompts and clear instructions make borrowing and returning a breeze.

Cost Efficiency: The Intelligent Hold Shelf™ demonstrates that efficiency doesn't have to come at the expense of quality. By reducing the need for constant staffing, it offers a cost-effective solution without compromising service quality.

Statement from Carmarthenshire Library

We have implemented the innovative intelligent hold shelves in our 3 Regional Libraries. The shelves are proving popular with staff and customers alike. Our staff no longer need to search or retrieve borrower reservations from other areas of the library and customers are able to collect and issue their reservations in a simple intuitive transaction without waiting for Library staff assistance.

Chris Burton, Systems Team Manager, Wales

Tech Integration

The Lyngsoe Intelligent Hold Shelf™ uses technology like smartphone identification, ensuring advanced operations that improve the user experience.

High Capacity

It can accommodate a substantial number of items, guaranteeing a diverse range of materials readily available.

Space Efficiency

The compact design ensures minimal space usage, allowing efficient use without compromising library offerings, aligning with "Space Efficiency" benefit.

Paperless

The Intelligent Holds Pickup Solution will get rid of the need for hold slips, making operations paperless and straightforward.

Lyngsoe Intelligent Hold Shelf™
for Patrons

There are many daily challenges staff faces in providing the best service to their patrons. Limited access hours, privacy concerns, and efficient operations are always at the forefront of minds. That's why the Lyngsoe Intelligent Hold Shelf™, is a great solution, designed to address challenges and improve the patron experience.

Patron Challenges Addressed:

Operational Efficiency: Traditional library systems often complicate the lending and returning of books, leading to potential errors and delays in serving our patrons efficiently.

Accessibility and Privacy: Your patrons deserve easy access to library resources, but traditional busy hours can sometimes hinder that. Furthermore, in today's world, privacy concerns are more critical than ever.

Inventory Management: In the digital age, real-time inventory management is crucial to ensuring your patrons can access the books they need when they need them.

Staffing Constraints: The constant need for staff presence can strain staff resources, affecting the quality of the service they provide to their patrons.

The Solution - The Intelligent Hold Shelf™

Accessibility and Privacy: The Lyngsoe Intelligent Hold Shelf™ extends access hours, enhances patrons' privacy, and provides convenient notifications, allowing them to access reserved items at their convenience. This streamlined process reduces physical interactions and offers a more convenient and private library experience.

Efficient and Streamlined Operations: Our integrated holds functions modernize the borrowing process, reducing errors and ensuring a smoother, quicker service for your patrons.

Real-time Inventory: Through seamless integration with the SIP protocol, the Intelligent Hold Shelf™ offers real-time updates on every book, guaranteeing efficient inventory management and reducing instances of misplaced items.

Intuitive User Experience: Designed with patrons in mind, our user interface offers simple prompts and clear instructions, making borrowing and returning books a breeze.

Cost Efficiency: The Intelligent Hold Shelf™ demonstrates that efficiency doesn't have to come at the expense of quality, allowing us to offer a cost-effective solution without compromising the library service quality our patrons expect.

Statement from St Andrews University

The shelf aligns with the Digital Strand of the University’s strategy ‘Supporting the development of digital solution, integrating and simplifying processes and improving the experience of our staff and students. There are also the efficiency savings (workflow changed, but overall saving as removed requirement for staff to pass books through the sorter, check them in, print off a Hold slip and file in order on the shelf).

The old legacy Hold shelving looked awful in the redesigned space – this has completely lifted the look and feel. We had hoped for environmental savings too (no longer printing off the Hold slips) but users now have the option to print off their Holds locations before finding them on the shelves. It’s too early in our implementation to know whether they will do this, or just consult the screen and then pick them up.

St Andrews University, UK